Thank you for your trust in Bank QNB Indonesia (“Bank”).
Please be informed, effective 1 April 2026, the Purchase and Payment feature for operator Telkomsel, XL, Smartfren dan Tri (3) will no longer be available on QNB Online Banking.
In regards of that matter, we would also like to inform that the scheduled transaction that has been created on QNB Online Banking for the stated operators will not be processed by the Bank after the feature unavailability date.
For more information, please contact Bank QNB Indonesia Contact Center (+62 21) 300 55 300.
Jakarta, 6 February 2026
PT Bank QNB Indonesia Tbk
