23 March 2020 – Dear Valued Customers,
- Sub-branch Office Temporary Closing
The following Sub-branch offices of PT Bank QNB Indonesia Tbk will be temporarily closed effectively on Monday, 23 March 2020 until further notice. All banking services will be transferred to:
| No. | Temporary Closed Sub-branch Offices | Designated Branch/Sub-branch Offices |
| 1. |
Kelapa Gading Jl. Boulevard Blok LB-3 No. 22 Jakarta 14240 Tel: (+62 21) 453 3033 |
Mega Kuningan Gedung Kantor Taman A Blok A9/B9 Unit A1 Kawasan Mega Kuningan, Jakarta 12950 Tel: (+62 21) 576 1088 |
| 2. |
Pondok Indah Jl. Sultan Iskandar Mudah No. 28L Jakarta 12240 Tel: (+62 21) 728 95377 |
Kebayoran Jl. Panglima Polim No. 9-10 Jakarta 12160 Tel: (+62 21) 727 97323 |
- Operating Hours Adjustment
In the meantime, starting Tuesday, 24 March 2020, QNB Indonesia's Branch and Sub-branch offices will remain open to serve our customers with adjustment on the operating hour from 08.00 AM – 02.00 PM.
- Cut-off Time Adjustment
Adjustment will also be applied to the following transactions starting Monday, 30 March 2020:
| No. | Service | SKN | RTGS | Remittance |
| 1. | Transaction at Branches | 12.30* | 12.30* | 12.30* |
| 2. | Transaction through CIB/RIB/DooEt+ | 14.00* | 14.30* | - |
*) Local Time
Therefore, all instructions received before cut-off time will be processed on same day and instructions received after cut-off time will be processed the next working day.
In order to ensure a comfortable banking experience as well as to minimize direct contact, we recommend our customers to use the QNB Indonesia Mobile Banking (DooEt+), QNB Online Banking and Corporate Internet Banking for various banking transaction.
For more information, please contact QNB Indonesia Contact Center (+62 21) 300 55 300 or your Relationship Manager.
Thank you for your attention.
Regards,
PT Bank QNB Indonesia Tbk
