Temporary Closing of QNB Indonesia Sub-branch Offices & Operating Hours and Cut-Off Time Adjustment

23 March 2020 – Dear Valued Customers, 

  • Sub-branch Office Temporary Closing

The following Sub-branch offices of PT Bank QNB Indonesia Tbk will be temporarily closed effectively on Monday, 23 March 2020 until further notice. All banking services will be transferred to:


No. Temporary Closed Sub-branch Offices Designated Branch/Sub-branch Offices

Kelapa Gading

Jl. Boulevard Blok LB-3 No. 22

Jakarta 14240

Tel: (+62 21) 453 3033

Mega Kuningan

Gedung Kantor Taman A Blok A9/B9 Unit A1

Kawasan Mega Kuningan, Jakarta 12950

Tel: (+62 21) 576 1088


Pondok Indah

Jl. Sultan Iskandar Mudah No. 28L

Jakarta 12240

Tel: (+62 21) 728 95377


Jl. Panglima Polim No. 9-10

Jakarta 12160

Tel: (+62 21) 727 97323

  • Operating Hours Adjustment 

In the meantime, starting Tuesday, 24 March 2020, QNB Indonesia's Branch and Sub-branch offices will remain open to serve our customers with adjustment on the operating hour from 08.00 AM – 02.00 PM.

  • Cut-off Time Adjustment

Adjustment will also be applied to the following transactions starting Monday, 30 March 2020:


No. Service SKN RTGS Remittance
1. Transaction at Branches 12.30* 12.30* 12.30*
2. Transaction through CIB/RIB/DooEt+ 14.00* 14.30* -

*) Local Time

Therefore, all instructions received before cut-off time will be processed on same day and instructions received after cut-off time will be processed the next working day.

In order to ensure a comfortable banking experience as well as to minimize direct contact, we recommend our customers to use the QNB Indonesia Mobile Banking (DooEt+), QNB Online Banking and Corporate Internet Banking for various banking transaction.

For more information, please contact QNB Indonesia Contact Center (+62 21) 300 55 300 or your Relationship Manager.

Thank you for your attention.



PT Bank QNB Indonesia Tbk