Overview

QNB Indonesia Mobile Banking

In line with the rapid development of banking services that are now aligned with technological paradigm, QNB Indonesia presents QNB Indonesia Mobile Banking that caters a user  friendly digital banking service. QNB Indonesia Mobile Banking will enable daily transaction become simpler, swift and secure, anytime and anywhere.

Download QNB Indonesia Mobile Banking

Features

Account Information

  • Balance Inquiry (Individual Savings Account, Individual Checking Account , with currency IDR and DooEt Electronic Money)
  • Transaction history at QNB Indonesia Mobile Banking Application
  • E-Statement

Fund Transfer

  • Transfer to QNB Indonesia Account (to other QNB Indonesia Account or your personal account)
  • DooEt Electronic Money Transfer
  • Online Transfer
  • SKN Transfer
  • RTGS Transfer

Life Rewards

  • Earn Life Rewards point from various QNB Indonesia retail products and redeem it for wide selection of attractive rewards
  • How to earn point, click this link
  • How to redeem point, click this link

Purchase

  • PLN Token
  • Telkomsel Prepaid
  • Indosat Prepaid
  • Smartfren Prepaid
  • Tri Prepaid
  • XL/Axis Prepaid

Payment

  • Payment transaction at merchant using QRIS (Transaction using QR Code)
  • QNB Indonesia Credit Card
  • Tax Payment
  • PLN Postpaid
  • Telkomsel Postpaid
  • Indosat Postpaid
  • Smartfren Postpaid
  • XL/Axis Postpaid

More

  • Account

    • Time Deposit

Setting & Information

  • Biometric Login
  • Language Options
  • Change PIN
  • Change Password
  • Terms & Conditions
  • About DooEt
  • Help
    • FAQ
    • Direct call or email to QNB Indonesia Contact Center

How to Register and Link Account 

  • How to register QNB Indonesia Mobile Banking

    • Open QNB Indonesia Mobile Banking  
    • Input mobile phone number
    • Complete your personal information
    • Tap “Next”
    • Access Code (OTP) will be sent via SMS to your mobile phone
    • Enter 6 digits Access Code (OTP)
    • Tap “Proceed”
    • Registration successful
  • How to link QNB Indonesia Account (Individual Savings Account, Individual Checking Account) to QNB Indonesia Mobile Banking

To perform transaction in QNB Indonesia Mobile Banking using Savings Account or  Checking Account as source of fund, customers have to link their Savings Account or Checking Account following below steps: 

  • Open QNB Indonesia Mobile Banking
  • Login using Password or Biometric
  • Tap “Accounts” on the main page
  • Tap “Link Account”
  • Complete “Account number, Full Name and Date of Birth”
  • Tap “Continue”
  • Access Code (OTP) will be sent via SMS to your mobile phone
  • Add Account successful

Note :

  • Customers have to ensure  they have already registered QNB Indonesia Mobile Banking
  • Customers have to make sure their active and valid mobile phone number already registered in the Bank’s system.
  • For the smooth account linkage process, ensure the registered mobile number, customer name, and date of birth on the QNB Indonesia Mobile Banking application are in accordance with data in Banks’s system.
  • If the registered above data are not the same, please visit and update the customer’s personal information at the nearest QNB Indonesia branch

Fee & Charges

No Transaction Type Admin Fees
Transfer
1 Other QNB Account Transfer Free
2 Other Bank Online Transfer IDR 6,500
3 DooEt Emoney Transfer Free
4 SKN Transfer IDR 2,900
5 RTGS Transfer IDR 30,000
Purchase
1 Telkomsel Prepaid IDR 1,500
2 Telkomsel Postpaid Free
3 XL Prepaid IDR 1,000
4 XL Postpaid Free
5 Indosat Prepaid Free
6 Indosat Postpaid IDR 2,000
7 Smartfren Prepaid Free
8 Smartfren Postpaid Free
9 Tri(3) Prepaid Free
10 PLN Prepaid IDR 2,750
11 PLN Postpaid  IDR 2,750
Payment
1 Tax Payment Free
2 Credit Card QNB Payment Free

 

Transaction limit

No Transaction Type Cut Off Time Minimum Limit/
Transaction
Maximum Limit/Transaction/Day
1 Other QNB Account Transfer Not Applicable Unlimited Unlimited
2 Other Bank Online Transfer Not Applicable IDR 10,000 IDR 50,000,000
3 SKN Transfer 14:00 IDR 10,000 IDR 500,000,000
4 RTGS Transfer 14:00 IDR 100,000,001 IDR 600,000,000

Note :

  • SKN & RTGS transaction is available during weekday (Monday – Friday)
  • SKN & RTGS transaction is not available for weekend (Saturday & Sunday) & National Public Holiday